Terms and conditions

Welcome to Watts Pretty Customs and Defense! By shopping with us, you agree to the following terms. These guidelines are here to protect both you and our business—so everyone has a safe, smooth, and positive experience 💕

🌸 General Use

By purchasing from Watts Pretty Customs and Defense, you confirm that:

✨ You are at least 18 years old or have permission from a parent/guardian

✨ You will use our products responsibly and legally

✨ You understand these items are for personal safety and self-defense purposes only and our tumblers have liquid inside of them and should not be used for anything other than your beverages

We are here to empower—not harm 💗

🔐 Product Responsibility

Our self-defense keychains are designed to help you feel safer, but by purchasing, you agree that:

You are responsible for how the product is used
Watts Pretty Customs and Defense is not liable for misuse, injury, or illegal use
It is your responsibility to check local laws and regulations regarding self-defense items in your area

Stay safe, smart, and protected 💕

Our snow globe tumblers are handmade and designed for your beverages and not for any other usage!

📦 Orders & Payments

All prices are listed in USD
Payment is required at checkout before orders are processed
Once an order is placed, it cannot be changed or canceled

We reserve the right to cancel any order if necessary (fraud concerns, stock issues, etc.)

🚚 Shipping & Delivery

By placing an order, you agree to our Shipping Policy:

✨ Processing and shipping times are estimates, not guarantees

✨ We are not responsible for delays caused by carriers

✨ Customers must provide accurate shipping information

💔 Returns & Refunds

By purchasing, you agree to our Return & Refund Policy:
✨ Most items are final sale due to hygiene and safety reasons

✨ Issues must be reported within the stated timeframe

⚠️ Limitation of Liability

Watts Pretty Customs and Defense is not responsible for:

Misuse of products
Injuries or damages resulting from use
Lost or stolen packages once marked delivered

Our goal is protection—but responsibility is shared 💜

🌷 Intellectual Property

All branding, logos, product designs, and content belong to Watts Pretty Customs and Defense and may not be copied, used, or reproduced without permission.

💌 Updates to Terms

We may update these Terms & Conditions at any time. Continued use of our shop means you accept any updates.

💖 Our Promise

At Watts Pretty Customs and Defense, we are built on empowerment, safety, and trust.

We promise to:

✨ Provide quality products

✨ Be transparent and honest

✨ Treat every customer with care